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Willow & Co. Studio

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  3. What to expect at your first appointment

Getting Started·10 February 2026·5 min read

What to expect at your first appointment

By Client Success Team

Once you book, you get an instant confirmation with your provider's name, the time, and the location — no waiting to hear back, no 'we'll call you to confirm.'

A day before your appointment, you'll get a reminder. If anything's come up, this is the easiest time to message your provider directly and reschedule.

On the day, arrive a few minutes early for your first visit — most providers like a short check-in to understand what you're looking for before the appointment itself starts.

After your first visit, your provider will usually have a good sense of your preferences, so future bookings with them tend to move even faster.

In this article

  1. Part 1 — Once you book, you get an instant co…
  2. Part 2 — A day before your appointment, you'l…
  3. Part 3 — On the day, arrive a few minutes ear…
  4. Part 4 — After your first visit, your provide…

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