Willow & Co. Studio
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Willow & Co. Studio

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+91 98765 43210

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22 Lakeview Road, Bengaluru, Karnataka 560001

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  3. Client Success Coordinator

Client Success Coordinator

Client Success · Full-timeMain Studio

Be the friendly, fast reply behind our WhatsApp support — rescheduling, provider recommendations, and making sure every client's first booking goes smoothly.

Responsibilities

  • Respond to client messages about bookings, rescheduling, and provider matching
  • Recommend providers to new clients based on their needs
  • Flag recurring scheduling issues to the operations team
  • Maintain a warm, fast response standard across WhatsApp and email

Requirements

  • 1+ years in a client-facing support role
  • Excellent written communication — most of the job happens over chat
  • Comfortable multitasking across several live conversations
  • Genuinely likes helping people solve a small problem quickly

Interested in this role?

Message us on WhatsApp with a short note about your experience — we'll follow up to arrange next steps.

Apply on WhatsApp