New provider onboarding
A new provider filled their calendar within a month
A newly onboarded provider went from an empty calendar to a consistently booked schedule in under four weeks, without any paid advertising.
Problem
New providers joining the platform start with zero booking history and no existing client base — the usual challenge is getting enough initial bookings for real-time availability and reviews to start working in their favor.
Approach
We featured the new provider in the 'meet the team' section on the homepage and about page during their first two weeks, and made sure their profile bio clearly stated their specialty so clients searching for that specific service would find them directly.
Result
Within four weeks, the provider's calendar reached a steady booking rate comparable to providers who'd been active for over a year, driven mostly by repeat clients from their first two weeks.
- Time to steady bookings
- 4 weeks
- First-month repeat rate
- 38%
- Zero-to-full calendar
- Achieved